E Commerce Platform Assistant (rm2600)
Selangor, Malaysia
Job Description
Description
- Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers\' requests, enquiries, orders etc;
- Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
- Manage to come up with solutions by communicating with online platform\'s customer service;
- Coordination of packing & arrangement on the shipment base on our Logistics;
- Uploading and maintaining all the SKUs selection on the e-commerce platform;
- Support the Management team in exploring strategic initiatives for our online offering;
- Assistance with price adjustments / promotion deals on e-commerce platform
- Minimum Diploma
- Able to adapt to a fast paced working environment with tight deadlines
- Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality
- Team player with good interpersonal, oral and written communication skills
- Highly proficient in MS Office applications
FMCG, Retail & Luxury
Specialization
Marketing / Public Relations / Media / Advertising
Location
Selangor
Employment Type
Permanent
Salary
MYR 1, 501- MYR 2, 500 / mth
MYR 2, 501 - MYR 3, 000 / mth
To apply online please click the \'Apply\' button below. For email a detailed resume in Word format to Yevonne Hee.
For further discussion about this role, please find contact details of Yevonne Hee as below:
Email: yevonne.hee@recruitexpress.com.my
Tel: 03-27138830
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
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Job Detail
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Job IdJD974893
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:1501 - 2500 per month
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Employment StatusPermanent
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Job LocationSelangor, Malaysia
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EducationNot mentioned