Job Description

Company DescriptionJoin us at Accor, where life pulses with passion!\xe2\x80\x8bAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.\xe2\x80\x8bBy joining us, you will become a Heartist\xc2\xae, because hospitality is, first and foremost, a work of heart.\xe2\x80\x8bYou will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!\xe2\x80\x8bYou will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.\xe2\x80\x8bEverything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart,\xe2\x80\x8b
Join us and become a Heartist\xc2\xae.Reporting to the Hotel Manager, responsibilities and essential job functions include but are not limited to the following:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained as well as to promote Mercure Brand promise
• Plan and set up strategy to develop the revenue of F&B Department
• Strategize on new products and service offerings
• Financial planning to perform within targeted parameter
• Managing operations of the Food and Beverage venues and ensuring consistent exceptional customer service
• Driven project leader and concept creator
• Support all the food and beverage outlets at the property

• Ability to coordinate and prioritize multiple tasks
• Detailed F&B knowledge, including wine, food, mid-size banquet, weddings
• Operational experience 3 years at an equivalent position in an international 5-star brand is preferred.
• Excellent customer service, communication, organizational and interpersonal skills required.
• Creative and display a flair for F&B related marketing and entertainment.
• Fluent in English and Bahasa Malayisa language is a plus.

Accor