Job Description

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Responsibilities:

1. Solutions Sales Development by Vertical Industries

Identify and pursue business opportunities within assigned verticals. Support in building sales strategies tailored to industry-specific needs. Assist the Superior / Head of Department in achieving sales growth and revenue targets.

2. Customer Requirement Study & Consultative Meetings

Conduct requirement-gathering sessions with clients to understand business processes, challenges, and expectations. Provide consultative meetings and discussions to align customer needs with proposed ERP solutions.

3. Primary Point of Contact for Business Enterprise Solutions Discussions

Act as the first-level contact for clients regarding Business Enterprise Solutions inquiries and clarifications. Ensure professional communication and timely responses to client needs.

4. Collaboration with Support & Development Teams

Work closely with technical teams to translate client requirements into tailored solutions. Support in developing customer process flows and solution designs based on complexity and business requirements.

5. Customer Retention & Continuous Improvement

Build long-term relationships with clients through ongoing engagement. Ensure continuous solution enhancements or improvements to meet evolving customer expectations. Identify upselling or cross-selling opportunities during customer lifecycle.

6. Reports

Provide weekly updates on sales activities, customer meetings, and pipeline progress to the Superior / Head of Department. Maintain accurate records of solution discussions and project status updates.

7. Other D

uties

Perform additional assignments as directed by the Superior / Head of Department. Continuously develop knowledge of ERP solutions, TTMS offerings, and industry trends.

Requirements:

Bachelor's Degree in Business, IT, Marketing, or related (preferred). 0-2 years in sales, pre-sales, or consulting (fresh graduates are encouraged to apply). Basic understanding of ERP systems, enterprise solutions, or business process management. Strong presentation, interpersonal, and client engagement skills. Ability to conduct requirement studies and propose tailored solutions. Self-driven, eager to learn, and passionate about enterprise solution sales. Capable of collaborating with sales, support, and development teams. * Able to work at

Shah Alam, Selangor.