Better understanding of territory potential in active market coverage.
Identifying prospects and evaluating business in the industries.
Optimizing coverage of territory & listed accounts assigned
Providing feedback, reports on market condition, competitors\' information pertaining the business
Sell and Market products, by:
Clearly understanding customer\'s requirement in order to propose document solution that meets their requirement.
Developing relationship with existing customers and non-users to build business opportunities.
Possessing knowledge of competitive products, their strengths, weakness and position in the market place.
Servicing all existing user accounts by paying periodic visits.
Achieving set sales activities target i.e. FTF and etc
Managing customer satisfaction including problem resolution
Prepare report, by:
Maintaining and updating customers records and information in SFDC (or any alternative system) covering updated customer information in database on a daily basis
Submitting weekly activity reports that summaries achieved results, market information, issues and opportunity
any other ad hoc reports updates required by DSM.
Develop Product & Sales Knowledge by:
Attending, learning and applying knowledge acquired from attending product training and sales workshop.
Reading product information/write-up.
Reviewing competitor\'s product brochures and information leaflets
Comply to APO/CEA Sales Management Policies and Regulations
Complying with rules and proceeding with fair transactions.
Introducing and promoting the Products to customers.
Investigating and assessing customers\' financial credibility via Credit Department and following its direction.
Agreeing terms and conditions of the Products with customers.
Shipping and delivering the Products to customers.
Having accountability for collection if payment and fees from the customers.
Being a primary contact point in communication with customers and keeping customer/MIF information up to date. Managing assets in case of any transaction which utilizes company assets.
Processing modification and termination of transactions with customers.
Other administrative matters, by:
Attending meetings i.e. team meetings / accounts review and or any other Ad Hoc meeting as required or instructed by DSM.