Executive Call Centre/ Contact Centre
Kuala Lumpur, Malaysia
Job Description
Job Highlights
- Close to LRT/MRT station
- Specially looking for talented candidates
- Start ASAP
- To provide a high level of customer service experience when attending to customers\' request, inquiries and complaints within the turn-around-time.
- To provide first call resolution in an effective and timely manner.
- To handle customer inquiries in an efficient, courteous and professional manner.
- Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.
- Bachelor\'s Degree/Diploma in any related discipline.
- Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
- Computer literate and proficient in Microsoft Office.
- Fluent in conversing in both English and Bahasa Melayu.
- Able to start immediately is an added advantage.
- 5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
- A strong team player with good etiquette.
- Successful candidate will be based at Bangsar Office.
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Job Detail
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Job IdJD1053755
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned