Job Description

Company Description\xe2\x80\x9cTo be the most loved everyday food and groceries destination!\xe2\x80\x9d - that\'s our mission at foodpanda (small \'f\').foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores - foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world\'s leading local delivery platform operating in 70+ countries worldwideWHAT YOU WILL OWN:
- Tasked with the care of a portfolio of partner accounts, you will be expected to:
- Be willing to learn the ability to sell on the phone as second nature.
- Self-motivated, goal-oriented, able to work independently and as part of a team.
- Meet the expected daily productivity in terms of the number of calls and sales.
- Problem-solving comes as second nature; constantly striving to provide solutions that are in sync with company offers.
- Be sales-minded and resourceful to hit set KPIs.
- Using CRM tools to record calls, sales and other useful information accurately.
- A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion.QualificationsESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:
- As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication tools over extended periods of time.
- Previous telesales experience is not necessary but is an added advantage, open to fresh graduates.
- Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Bahasa Malaysia, Mandarin or Cantonese.
- Basic data analysis skills.
- A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
- Fast learner and able to adapt quickly to constant changes in operational processes and requirements.

Delivery Hero