Executive – Customer Support
Ara Damansara, M10, MY, Malaysia
Job Description
Executive - Customer Support
(Japanese Monolingual or Japanese/English Bilingual)Working Hours:
24-hour rotational shift with 2 days offJob Scope:
Handle customer inquiries from clients using our services in Japan through phone calls and chat. Provide timely, accurate, and professional support to ensure customer satisfaction. Escalate and follow up on complex issues as necessary. Maintain proper documentation of customer interactions and issues.
Requirements:
Proficiency in Japanese (monolingual) or Japanese and English (bilingual). Strong communication and interpersonal skills. Customer-focused with problem-solving abilities. Ability to work in a fast-paced, rotational shift environment.
Job Type: Full-time
Pay: Up to RM9,000.00 per month
Application Question(s):
What is your proficiency level in Japanese? (Please specify JLPT level, if applicable.) Are you comfortable working in a 24-hour rotational shift with 2 days off per week? Are you currently residing in Malaysia, and are you able to work onsite * How soon can you join if selected for this position?
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Job Detail
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Job IdJD1232143
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAra Damansara, M10, MY, Malaysia
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EducationNot mentioned