Job Description

Responsible for supporting mall operations and administration, ensuring smooth coordination between departments, service providers, tenants, and authorities. This role involves reporting, documentation, budgeting, and operational oversight to maintain high standards of mall management.

Key Responsibilities"

1. Reporting & Documentation

Prepare and submit weekly/monthly internal and external reports Manage invoices, purchase orders, floating funds, and update records in IFCA system. Assist in financial and ad-hoc report preparation
2. Meeting & Coordination

Organize meetings, appointments and prepare minutes accurately and timely. Liaise with tenants, contractors, and authorities to ensure smooth communication.
3. Service Provider & Tender Management

Monitor service providers' schedules & performance and propose improvements Manage tender processes and agreements for mall services.
4. Budgeting & Financial Monitoring

Assist in planning and monitoring mall operating expenses. Track profit and loss to ensure budget accuracy and effective usage
5. Mall Operational

Inspect retail outlets according to Mall House Rules and ensure mall appearance meets standards. Enforce Mall House Rules & Regulations to all tenants, service providers and contractors. Enforcement of Non-Compliance to tenants and contractors whenever is required to uphold Mall House Rules and Regulations. Oversee servicing contractors, consumable items, waste collection by monitoring schedules, attendance and service quality through regular inspection. Report, follow up and monitor on mall and tenant defects with relevant departments and updates superior and tenants pertaining on issue highlighted.

Education Qualifications

1. Candidate must possess at least a Bachelor's Degree, Professional Degree in Property, Real Estate Management, Facilities Management, Building Surveying or equivalent fields.

Relevant Experience

At least 3 years of working experience in mall operations or similar. Good communication and writing skills in Bahasa Malaysia and English. Well versed in Microsoft Word, Excel, and Power Point.

Personal Characteristics & Behaviours

A team player, meticulous and customer-oriented with good management, organizational and interpersonal skills. Strong negotiation skills and experience in dealing with multiple tenant requirements. Ability to prioritize and meet deadlines.
Job Types: Full-time, Contract
Contract length: 24 months

Benefits:

Cell phone reimbursement Dental insurance Health insurance Maternity leave Professional development
Education:

Bachelor's (Preferred)
Experience:

Operation or administrative: 1 year (Preferred)
Work Location: In person