Job Description

Job Summary

The Executive, Sales Administration Support assists the day-to-day Finance related operations of all retail businesses, back ends.

General Responsibilities

Financial Operations Support

• Coordinates reclass balances from suspense account to customer account.
• To monitor and keep AR Ageing report up to date.
• Analyze customers\' payment performance and check for potential credit risks to mitigate potential payment defaults.
• Analyze and follow up on monthly claims submission for the clients.
• Follow up on the payments from internal stakeholders to ensure the daily sales are smooth without blockages.
• Work closely with internal stakeholders to ensure customers on collections and reconciliation of balances accurary and timely recovery of payments
• Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving customer payment issues.
• Think holistically about operations performance to identify business opportunities to better support digital business.
• Engage business stakeholders to elicit, analyze, prioritize, validate, document, and communicate standard operation procedures.
• Perform assessments and analysis on existing data ecosystems to identify, propose and implement solutions to enhance quality, consistency, efficiency.

Functional Skills and Knowledge

• Proficient Microsoft excel and word skills
• Plus, point if familiar with using SAP
• Good finance and account knowledge and hands-on experience on business process design, process architecture, and process levels
• Ability to multitask, to prioritize them and meet deadlines.
• Excellent presentation and written communication skills with strong personal skills. and communicate clear and concisely
• Act as a go-to problem solving for all AR issues and be the bridge between the team and Credit Control team upon any issues and filing Agile in implementing fast-paced online environment onto DKSH
• To be able to be a role model and lead the operational finance team by example
• Demonstrate ability to work and collaborate in a team
• Proactive, responsible, organized, and able to work independently
• Strong in critical thinking skills
• Fluent written & verbal communication skills in English
• Good problem solving and root cause analysis skills
• Ability to work in a regional matrix and with stakeholders on a variety of levels, enforcing standards and guidelines

Education

Diploma/Degree in Business Administration, Accounting, Finance or related disciplines.

Work Experience

• Prior experience in a company known for FMCG operations related or doing operation finance to a logistic company is a strong plus.
• Minimum 3 years experiences in a similar roles.

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Requisition Number: 131630

Department: Business Support

DKSH