Job Description

Job Summary:

The Assistant Manager, Sales & Marketing, will support the Sales & Marketing Manager in developing and executing strategies to increase occupancy and revenue for our serviced apartments. This role involves managing client relationships, coordinating marketing initiatives, and assisting in the overall sales process to meet organizational goals.

Key Responsibilities:

1) Sales Management

Assist in developing sales strategies and action plans to achieve sales targets. Identify potential clients and business opportunities through market research and networking. Maintain and strengthen relationships with existing clients and partners. Conduct site visits and presentations to prospective clients.

2) Marketing Coordination

Support the execution of marketing campaigns, including digital marketing, social media, and promotional events. Collaborate with the marketing team to create engaging content and promotional materials. Analyze market trends and competitor activities to identify new opportunities.

3) Customer Relationship Management

Provide excellent customer service by addressing client inquiries and resolving issues promptly. Gather feedback from clients to improve services and client satisfaction.

4) Reporting and Analysis

Prepare regular reports on sales activities, market trends, and campaign performance. Assist in budget management and forecasting for sales and marketing initiatives.

Qualifications:

Bachelor's degree in Marketing, Business Administration, or a related field. Minimum of 3-5 years of experience in sales and marketing, preferably in the hospitality or serviced apartment industry. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in Microsoft Office Suite and CRM software. Knowledge of digital marketing tools and techniques is a plus.

Skills:

Strong analytical and problem-solving skills. Excellent negotiation and presentation abilities. Ability to manage multiple projects and meet deadlines. Creative and innovative thinking.

Working Conditions:

May require occasional travel for client meetings and industry events.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

Additional leave Cell phone reimbursement Dental insurance Free parking Health insurance Maternity leave Meal allowance Opportunities for promotion Parental leave Professional development
Ability to commute/relocate:

Nusajaya (Johor Bahru): Reliably commute or planning to relocate before starting work (Preferred)
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

Hotel industry: 3 years (Preferred) Customer relationship: 2 years (Preferred) Sales & Marketing: 1 year (Preferred)
Willingness to travel:

75% (Preferred)
Work Location: In person