Job Description

About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge xe2x80x93 big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post xe2x80x94Activities of the team may include:

• PO processing: review, stock level calculation, documentation, advice on operation reasonableness, distribution to RDC, and system recording.
• Cost calculation: review contracts, gather transport information, record in system, review cost model, adjust AR amount and cost, communicate with subcontractors.
• Develop and maintain effective and professional customer relationships.
• Support account management and transaction processing.
• Provide product and technical support for customer transactions, feedback, and other requests.
• Liaise with internal and external stakeholders to meet contractual obligations and service standards; respond to customer queries and resolve issues.

Requirement:

• Experienced operational/support role handling the China market
• Proficiency in reading, writing, and speaking Mandarin
• Considerable job-related training (1-3 years) and technical or vocational training required; fresh graduates are welcome to apply
• Semi-routine assignments requiring the application of previously acquired knowledge
• Ability to provide assistance to less experienced staff

What moves you?At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.Are you excited about this role but are concerned you donxe2x80x99t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if youxe2x80x99re interested in this role but your past experience doesnxe2x80x99t align perfectly then please talk to us xe2x80x93 you may be just the right candidate for this or other roles we have coming up.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.To find out more about us visit www.careers.tollgroup.comYou must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Toll Group