F & B Coordinator

KL Eco City, Malaysia

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To coordinate and support Food & Beverage Department in administration, reservation and to liaise with all the other hotel departments in order to ensure smooth F&B Outlets operation.
Creating an atmosphere of hospitality and guests delights, while coordinating the operation of Food & Beverage Outlets.
To monitor all the restaurants bookings diary (Livebookings/Open Table, etc) and to inform the Outlets Managers and Chefs of any party requirements or special bookings/requirements and produces menu, place cards, and signs as appropriate.
To report and record any guest feedback (compliments/complaints), in order to improve the service levels.
To be fully confident with all the F&B Standards of the Outlets and to follow all policies and procedures of the Hotel and the Outlet.
To answer all the emails for the fandb and restaurant reservations account and to ensure that all the restaurants reservation emails are answered when restaurant reservation agent/host/-ess is not present.

Salary: RM2,500.00 - RM3,000.00 per month

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