Job Description

Technical Facilities CoordinatorAccount Management \xe2\x80\x93 Work Dynamics (region/country)Business Line: Integrated Facility ManagementLocation: JLL Client SiteReporting to: Facilities ManagerDirect Reports: NAWhat this job involves:Tuning the site to perfectionIn this role, your keen understanding of several angles in the site operations is crucial. You\xe2\x80\x99ll provide full maintenance site services by carrying out building procedures and performance measures to guarantee that the facility is in top shape. Working with our regional team, you\xe2\x80\x99ll keep a close look at energy use, costs and building systems to find sweet spots and make informed decisions. On top of these, you should know exactly how to respond when issues come up. That\xe2\x80\x99s why you\xe2\x80\x99ll find it useful to always have an action plan to protect the site, and the health and safety of all staff members. Your ability to create great connections with vendors is also essential to fulfil your site\xe2\x80\x99s needs.Leading a high-powered teamYou\xe2\x80\x99ll play the part of both the motivator and connector who will pave the path for your team to succeed. Cultivating a culture of teamwork, excellence and sense of support should be second nature to you. You\xe2\x80\x99ll also need to make sure that your team is well-trained on the ins and outs of the facilities. You\xe2\x80\x99ll go hand in hand with our senior account team to come up with new ways to develop your people\xe2\x80\x99s skills and improve your team\xe2\x80\x99s overall growth and success potential.Sound like you? To apply you need to have:Tech know-how and creativityThis role demands your tech expertise, so you should be skilled and competent in the field. Specifically, you should have top-notch technical understanding, familiarity with EHS regulations, and experience with performance-based service contracts and vendor management. Your out-of-the-box thinking skills will also be helpful when problems and issues come your way.A positive attitudeAre you able to connect with, engage and inspire the people around you? You should be able to develop positive rapport with different kinds of people. Strong written and verbal communication and analytical skills will also help you land the job.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Duties & Responsibilities

• Deliver exceptional customer service to meet the expectations of on-site clients.
• Ensure timely completion of preventative and reactive work requests.
• Manage the preventative and reactive maintenance database to efficiently handle work order and ticket requests.
• Provide supervision during major works to ensure high-quality workmanship.
• Conduct root cause analysis on major reactive faults and assess proposed rectifications with technicians to ensure suitability and effectiveness.
• Perform regular site inspections and assessments to maintain building procedures and performance measures.
• Assist with requests related to management, operations, and financial audits.
• Coordinate and oversee day-to-day operations of facilities management for assigned properties.
• Serve as a liaison between property owners, tenants, vendors, and internal stakeholders.
• Respond promptly to maintenance requests, resolve issues, and achieve satisfactory resolutions.
• Schedule and manage routine inspections, maintenance, and repairs of facilities.
• Cultivate strong vendor relationships, including obtaining quotes, negotiating contracts, and ensuring compliance with service level agreements.
• Ensure compliance with health, safety, and environmental regulations.
• Maintain accurate records of maintenance activities, service contracts, and warranties.
• Provide regular reports to management on facility performance, maintenance activities, and adherence to budget.

Required Knowledge, Skills and Abilities

• Diploma in Facilities Management or a related field is preferred.
• Proficient in both written and spoken English.
• Strong interpersonal skills for effective communication with various stakeholders.
• Extensive experience in the built environment, with a solid understanding of HVAC, electrical, plumbing, carpentry, and general handyman tasks.
• Previous experience in a similar coordination role would be advantageous.
• Goal-oriented mindset with the ability to focus on meeting performance targets.
• Strong problem-solving skills, capable of effectively resolving complex issues in ambiguous situations.
• Self-motivated and able to work independently with minimal supervision.
• adept at prioritizing and managing operational works efficiently and within deadlines.
• Quick to learn and adapt to utilizing required software.

Location:On-site \xe2\x80\x93Kuala Lumpur, MalaysiaJLL Privacy NoticeJLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.

Jones Lang LaSalle