Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Single Point of Contact (SPOC) for the Client and will be responsible for:

Ensuring a high level of client satisfaction, establishing and managing the service delivery team, delivering key initiatives as well as ensuring consistency in processes, systems, and reporting
Ensuring the efficient and consistent operation of all facility activities to meet contractual obligations with respect to the scope of the work portfolio of the client throughout
Achieving the client\xe2\x80\x99s outsourcing objectives of cost savings, high quality, consistency, and risk management

Manage Site Operations

Assist in the implementation of Industry Best Practice operations
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
Seek ways to constantly reduce costs and improve operational standards
Maintain premises in neat and good working condition at all times
Provide FM support for meeting room bookings where required
Coordinate with pantry staff to ensure that pantry and vending machine items are always in stock

Vendor Management

Manage multiple vendors including hard and soft skills to deliver services on time and within budget
Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as JLL procurement best practices
Be responsible for the achievement of the key performance indicators, service levels, and other measures as contracted
Implement and manage the change control process

Finance, Budget and Admin Management

Work with Facilities Manager & Finance to track spending, vendor cost and plan of finance budgets.
Ensure timely submission of finance report / billing
Track, collate and submit of vendor cost and invoices for reporting
Source and prepare quote for submission to client
Provide administrative support to the team as required

Project Management

Collate and evaluate of submitted vendor quotations, consolidate and prepare and submission of formal quotation to manager as per specification and requirement
Conduct of project meetings; provide progressive updates of project to the manager and client
Submission of project progress & completion reports, prepare and process of project claims and invoicing

HSSE Management (Health, Safety, Security & Environment)

Perform site inspection regularly and conduct periodic safety site-walks
Assist in carrying out safety procedures when needed
Ensure that all work carried out on site by vendors comply with the required permitting processes (e.g. permit to work, MSRA, etc.) and safety requirements
If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements below. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL \xe2\x80\x93

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.