(This position is based at Dataran Hamodal, Petaling Jaya)Responsibilities:
Liaise with Debt Collection Agencies and Law firms to resolve and negotiate payment issues with customers
Prepare and maintain detailed reports on Debt Collection Agencies and Law firms\' activities and outcomes
Validate Debt Collection Agencies and Law firms\' billing and commission computation to ensure timely payments to them
Collaborate with internal teams to identify, develop and implement new strategies to recover debts
Liaise with liquidators/ Official Assignee, internal legal counsel and track cases progress
Gather documentations required for submission to internal and external counsels for legal cases
Manage internal dunning activities
Manage both internal and external questions or complaints, via mailbox
Support ad-hoc duties and UAT assigned by supervisor
Qualifications
Appropriate qualification in Finance, Business, Economics, or related discipline, and be well versed in financial/ credit principles, policies and procedures
At least 2 years of Credit and Collections experiences, preferably from the telco industry
Hands-on experiences with MS Office, especially Excel
Mature and confident team player, able to partner and communicate effectively with different levels in the organisation
Strong communication skills (requires handling of internal and external stakeholders)
Able to multi-task and work under tight deadlines and pressure