Job Description

The Tun Razak Exchange is a development poised to be Malaysia\xe2\x80\x99s new international business and financial district. At the heart of this urban transformation is The Exchange TRX, a city defining development designed to create the ultimate experiential environment, from retail to dining, entertainment and world class hotels.The Exchange TRX is a world-class experiential lifestyle destination that sits at the heart of Tun Razak Exchange, Kuala Lumpur\'s international financial district. With over 400 of the world\'s leading retailers, The Exchange TRX blends together an immersive retail journey together with the beauty of nature through the 10-acre TRX City Park. Discover retail reimagined at The Exchange TRX.Would like to invite aspiring individuals to join our mall team for the following role:Food Court Supervisor \xe2\x80\x93 The Exchange TRXIf you are looking for an exciting role that works closely with a dynamic team and offers growth opportunities, this is the role for you.Food Court Supervisor is responsible in assisting the F&B Manager in maintaining the overall food service operations and the daily operations of food court with specific focus on food safety, service, and hygiene quality, oversee the outlet cleanliness, handling of customer complaints as well as tenant relationship management. Your role includes but not limited to:Establish and maintain positive and productive relationships with food court tenants/vendors.Address tenant concerns and facilitate communication between tenants and management.Ensure the food court complies with all health and safety regulations and food handling guidelines.Conduct regular inspections of the kitchen and dining areas to maintain cleanliness and safety in line with HACCP and GMP best practices.Ensure excellent customer service by regularly interacting with customers and addressing their concerns or feedback.Handle customer complaints and resolve issues in a timely and satisfactory manner.Collaborate with marketing teams to develop and execute promotions, events, and marketing strategies to attract customers.Maintain a visually appealing and inviting food court environment.To perform other related tasks of food related safety, including conducting inspections at other F&B establishments within the shopping centre.To work with Food Court tenants to update digital menu, daily sales reconciliation, and other administrativeRequirementsMinimum of 3 years of experience in the similar capacity is required for this role.Essential to the role is a strong understanding of HACCP and Food Safety.Excellent communication and customer service skills.Computer skills for record-keeping and reporting.Able to work in shifts (based on their roster), on weekends and Public Holidays. May require working overtime based on scheduled and emergency call off support shift or any \xe2\x80\x9cJust In Case \xe2\x80\x9csituations.Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets us all up for success.We create award-winning urban precincts, new communities, retail precincts, and workplaces to the highest sustainability standards. We are also privileged to create essential civic and social infrastructure including state-of-the-art hospitals, universities and stadiums around the world.Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets us all up for success.If you feel this position is suited to your skills, experience, and career aspirations, please apply on the link.Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.

Lendlease