Job Description

Key Responsibilities:

Liaise with customers for import and customs documents. Create job and booking in

ProAct

system once documents are received. Check and inform clients if documents are incomplete. Create new model or variance in

ProAct

when new models arrive. Upload load list and generate

Lading Head

after Import Permit (AP) is verified. Prepare and submit customs declarations in

ProAct/ALDEC

system. Prepare import/export documents according to customs rules and procedures. Plan and assign jobs with team members based on customer schedules. Submit invoices and payment requests to Finance for local shipping charges. Classify goods using

Tariff Finder System

. Track job progress, ensure timely completion, and update HOD daily. Report any system issues to IT or vendors and raise support tickets if needed. Attend to customer enquiries or complaints. Inform clients about shipment timelines, options, and requirements. Prepare delivery orders, invoices, and duty payments for import shipments. Assist superior or team in reports and special projects. Suggest improvements for better efficiency. Support team members or handle backup tasks when needed. Compile and verify all declaration documents before returning to customers. Keep records of incoming and outgoing shipments. Help train new team members on

ProAct/ALDEC

system. Perform other duties assigned by the Company.

Requirements:

Diploma or Bachelor's degree student in

Logistics, Supply Chain Management, International Business, or related field

. Strong interest in import/export operations and customs clearance processes. Good communication and coordination skills. Detail-oriented and able to work efficiently in a fast-paced environment. Basic understanding of shipping documentation and customs procedures is an added advantage. Proficient in Microsoft Office (Word, Excel, Outlook). Willing to learn and able to work independently as well as in a team.
Job Type: Internship
Contract length: 6 months

Pay: RM700.00 - RM1,000.00 per month

Benefits:

Free parking Professional development
Application Question(s):

Can you share what course you are currently studying and at which university/college? Is this internship part of your university requirement, or are you doing it voluntarily? Your current CGPA? When would you be available to start your internship with us? How long is your required internship period (e.g., 3 months, 6 months)?
Work Location: In person