ã€free Daily Mealã€‘rm3,500 Mandarin Junior Customer Service Exec (pj Uptown)

Petaling Jaya, Selangor, Malaysia

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Candidate possesses 6 months of customer service / call center / front desk or any relevant experience is preferred.
Must be able to work 24-hour rotational shifts (9 hours per day, 5 days per week).
Able to start working by 31st August 2023.

Responsibilities

Resolving customer queries through emails and calls.
Identifying customer needs and assisting them in using specific features and functionalities in my client\'s social media platform.
Following up with customers to ensure their issues are resolved.
Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience.
Constantly work towards improving customer experience.
Handle customers and vendors\' requests, as well as external communication with them.

Benefits

Salary package: RM3,000 - RM3,600 Basic (Subject to Interview and Work Exp) + Night Shift & KPI Allowance
Daily Staff Meal is provided (Lunch/Dinner)
MNC Working Environment
1 Month Paid Training Provided
Annual Leave + Medical Leave
EPF + SOCSO

Additional Benefits

Ricebowl

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ã€free Daily Mealã€‘rm3,500 Mandarin Junior Customer Service Exec (pj Uptown)