Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients\xe2\x80\x99 complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests\xe2\x80\x99 needs
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
VISION To Be Leading & Most Sought-after Hotel In The Region From Both Hotel Guests And Employees. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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