Job Description

Requirement Candidate must possess at least in SPM/Diploma At least 1 years\xe2\x80\x99 experience in front office reservation and front desk Required language: Malay, English & Chinese (Preferable) Required skills: 1. Punctual 2. Responsible 3. Good communication skills 4. Able to work in team Willing to work on shift Perform check in, check out, room assignment, room change procedure, and booking and ensure all data are completely recorded in the hotel system Greeting guest, answering phones, attend to guest\xe2\x80\x99s inquires, complaint and request promptly and courtesy. Communicate with housekeeping department Maintains cashier float money Ensure money in cashier is tally and accurate with the cashier shift report Handling and checking email To deal efficiently and politely with all telephone, email, internet and \xe2\x80\x9cin person inquiries\xe2\x80\x9d To know the selling status, rate and benefits of all packages and plans. To know the credit policy of each hotel and how to code each reservation. To process reservations by mail, telephone, fax, as well as reservations from the sales office, other departments, and travel agents. To perform any other duties as requested by the superior. Job Types: Full-time, Permanent Salary: RM2,200.00 - RM2,600.00 per month Benefits:

• Free parking
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave

Schedule:

• Rotational shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Melaka: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• Front Office Assistant: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)
• English (Preferred)

Application Deadline: 02/20/2023
Expected Start Date: 03/20/2023