Job Description

JOB DESCRIPTIONS:

Provide courteous and efficient service, and if possible, to comply with each and every request. Maintain guest records and other Front Office records. To check the arrival file which require special request like bay cot, extra bed or fruit basket Check -in and check-out guests according to the procedure. Work closely with the Housekeeping Department. Inform Housekeeping of early check-ins or late check-outs. Prepare welcome folders and relevant material for FIT guests and groups arrival. Handle mail, messages, packages, flowers, gift and other items for guests. Reads Log Book and Notice Board for the latest news and follows up. Responsible for the cash float, also responsible for any cash shortage/unsettled accounts (shortage) due to their negligence. All credits letters received are to be acted upon and filed accordingly. To witness the outlets cashier for drop in safe 3 times daily and to be recorded into the "cashier" witness logbook. To validate all supportive documents pertaining to billing instruction and deposits. Receive and hold in safe custody, all cash payments made by guests till the account is rendered.
Job Types: Full-time, Fresh graduate

Pay: RM1,700.00 per month

Benefits:

Free parking Health insurance Meal provided Opportunities for promotion
Ability to commute/relocate:

Nilai: Reliably commute or planning to relocate before starting work (Preferred)
Education:

STM/STPM (Preferred)
Experience:

Front Office Assistant: 1 year (Preferred)
Location:

Nilai (Preferred)
Willingness to travel:

75% (Preferred)
Work Location: In person