Job Description

Job description

As the Front Office Assistant, you'll be the maestro of first impressions, creating memorable stays for our guests through unparalleled service and a warm welcome. Join us in delivering extraordinary experiences and crafting unforgettable moments for our guests.

Job Responsibilities

Provide friendly and efficient check-in and out service. Providing efficient, friendly, and cordial service to the guests. Carry out the completion of the registration process by retrieving and inputting information with routine difficulty from a computer system and confirming the guest's reservation information. To take on a proactive role by always being at the lobby. Ensure that all policies and instructions implemented are followed. Basic cashiering and credit card handling.. Handle and resolve guest complaints and special request in a professional manner, ensuring prompt actions at all times. Maintain the high standard of service and hospitality.

Job Requirements

Applicant must possess at least a Higher Secondary/STPM/"A" Level/ Pre-U or Professional Certificate in Hospitality/Tourism Management or equivalent. Fresh graduates from Hotel Management School or SPM Leaver are encouraged to apply. Strong interpersonal and communication skills. Able to communicate fluent in English and Bahasa Malaysia. A good team player and strive to have a career in the hospitality industry. Ability to work on weekends, public holidays, as well as occasional overnight shifts.

Location: Villa Samadhi, Kuala Lumpur

Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

Health insurance Maternity leave Meal provided Opportunities for promotion Professional development
Schedule:

Rotational shift
Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

Health insurance Opportunities for promotion * Professional development