Job Description

We have a permanent role as a

Front Office Executive

to be based with a

coworking office space provider

. This job will be based in

Bangsar

and we strictly prefer local (

Malaysian

) candidates.

Key Responsibilities:

i. Front-desk management and facility management:

Meet and greet potential and existing members when they walk into space and assist them with any queries. Assisting the Outlet Manager/Assistant Outlet Manager with inquiries (telephone & emails). Ensure all visiting guests are in accordance with guest policy by ensuring that every guest is properly signed-in via iPad registration. Receive and notify members on documents/packages and distribute them accordingly. Monitor office supplies and place orders when necessary. To cover the front desk counter during operation hours and as needed at the Company's discretion. Learn the names of members and guests to foster the sense of community is known for with the goal of establishing relationships. Anticipate member and guest needs before they arise using relevant information gathered about members to enhance and personalize their experience. Keep the front desk organized and clean. Answer any inquiries from members and guests related to the policies and procedures, way-finding, community etiquette, etc.
ii. Building Management and Operation:

Ensure that event space is all prepped and assist with event logistics. Ensure all building-specific forms are up to date.
iii. Community Engagement and Events:

Register new members , guests and maintain the database of existing members. Be the Ambassador to tour guests around space-promoting a fun yet innovative space in Malaysia.
iv. Ad hoc tasks as and when assigned by superior

Requirements:

Excellent command of spoken and written English. Excellent customer service. Basic computer skills (Google Suite). Enthusiastic about learning and working in a team. Bubbly personality and love interacting with others.
Job Type: Full-time

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

Cell phone reimbursement Dental insurance Free parking Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance Work from home
Ability to commute/relocate:

Bangsar: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Are you an extrovert with friendly personality?
Experience:

Customer Service: 1 year (Preferred)
Language:

good English (Preferred)
Work Location: In person