Job Description

Job Responsibilities:

Oversee daily front office operations Ensure smooth check-in, check-out, and reservation processes Manage guest inquiries, feedback, and complaints Supervise and support front desk staff Coordinate with housekeeping, maintenance, and other departments Handle billing, payments, and reports Maintain service standards and SOP compliance Assist in staff scheduling and training

Requirements:

Preferably

Malay male or female

Minimum 2-3 years experience in front office or hospitality Strong leadership, communication, and customer service skills Able to work shifts, weekends, and public holidays Proficient in Bahasa Melayu & English Familiar with hotel PMS or front office systems Pleasant personality and well-groomed appearance
Job Type: Full-time

Pay: From RM1,700.00 per month

Benefits:

Free parking Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person