Job Description

FRONT OFFICE ASSISTANT REQUIREMENT 1) Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field. 2) Required language(s): Bahasa Malaysia, English. 3) Fresh graduates are encouraged to apply. Candidate with 2-3 years working experiences in the related field will be an added advantage. 4) Pleasant personality with a friendly approach and well groomed. 5) Enjoy providing top services towards customers. 6) Must be responsible, hardworking and have pleasant personality. 7) Ability to work on shift, long hours, weekends and Public Holidays. 8) Able to work independently RESPONSIBILITIES 1) Handles Front Desk operations of handling arrivals, Check-ins (registration) and departures for check-outs (cashiering) of all the hotel guests 2) Understand guest needs and preferences and provide the necessary assistance to ensure utmost guest satisfaction. 3) Provide excellent service to internal customers as appropriate. 4) Be familiar with the hotel\'s products and services and policies. 5) Support and embrace the spirit of "Team Work".
Sun Inns Hotel, with more than 15 hotels in Klang valley and other strategic locations in Malaysia, is a brand belonging to the Sun Inns Group. Sun Inns Hotel is one of the largest, properly licensed and professionally run hotel group in Malaysia. The growth strategy of Sun Inns Group is to open more hotels in key cities in Malaysia through successful partnership with like-minded associates. Above all, our motto is to assure our guests a satisfying level of comfort backed by personalized services-traits synonymous to the Sun Inns brand.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent