Job Description

: Job Purpose *
Lead and manage a team of internal staff and external vendors for the application delivery of business solutions and / or new system capabilities. Provide leadership for project management functions of strategic, cross-functional or regional projects by managing, coordinating between businesses, development teams, technology service providers, IT security and test teams to deliver projects to agreed scope, schedule and budget.
Key Responsibilities *

• Overall responsibility to deliver various streams of projects/programme identified under the Programme Master Plan.
• To provide leadership to those involved in the project by defining work and ensuring deadlines are understood and adhered to and that project objectives are clearly articulated and understood.
• Manage the performance of program resources including internal and external parties who are involve in the execution of projects
• To motivate and develop employees through leadership and example, identifying and agreeing learning and development needs as required.
• Ensure Programs / Project are delivered on time, within budget, and that it meets or exceeds expectations. Balance scope, schedule, budget, quality, and risks. Make adjustments as necessary.
• Provide project execution and project governance leadership to senior level project committees
• Define the Program\'s objectives and providing input to the Business Case
• To produce project documentation and create knowledge libraries with the end goal of using this documentation to train and support the end users. Develop standard procedures on managing of projects.
• Lead and manage large scale in country / regional programs from program initiation through the entire programme life cycle.
• Manage the impact, interfaces and inter-dependencies of projects;
• Secure resources and expertise from the client organization as and when required, for example, appoint professional advisers to support the Head of Delivery role.
• Assess and manage program risks. Participate in quality management reviews.
• To conduct an evaluation of the project and any follow-on action recommendations as required.
• Co-ordinate and foster teamwork.
• Manage the Program /Project Manager\'s performance of delegated responsibility.
• Establish formal reporting arrangements on Programs progress.
• Define criteria for control and management of the Programs
• Receive and review detailed reports on the Programs from the Program Managers.
• Ensure that the Program / Project team follows all audit processes, including periodic reviews and transitions before compliance and security team review.
• Manage relationships and coordinate work between different teams at different locations.
• Represent the Program/ Project team at business meetings. Obtain buy-in from senior management for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes.
• Work with Procurement and vendor to finalize contractual agreements for SOW deliverables.
• Work with Procurement and Support Services and Finance Department to ensure timely procurement and payment of capital expenses and services
• Manage relationships with all vendors and contractors. Monitor their progress and adherence to the contract.
• Manage issues arise during the project execution, with necessary escalation, to ensure timely and proper resolution

Job Specification *

Qualifications

(Basic Degree/Diploma etc.)

• Bachelor\'s Degree or Professional Qualification in the relevant discipline (Computer Science / Computer Engineering)

Professional Qualification and/or Regulatory, Licensing requirements

• PMP or Prince2

Relevant Work Experience

• 20 years of experience of relevant banking background in established bank / financial institutions 5 years of prior leadership position in a Technical Program / Project Manager role in established financial institutions

Required Competencies and Skills *

Competencies/Skills

(Essential to succeed in this job)

SKILLS & ABILITIES

• A sound track record and experience in managing multiple local and regional projects/programme in a complex environment and multitasking skills;
• Strong interpersonal and communication skills;
• Able to work under pressure and dateline as well as quality driven;
• Able to manage change and conflict;
• Ability to manage all aspects of the project, including providing overall guidance and direction to the project and overseeing financial management activities
• Ability to document and communicate the status of project progress against plans, taking corrective action as necessary
• Ability to manage the success of metrics defined by the project and the organization
• Ability to manage client relationships
• Ability to define, implement, and maintain project process guidance (e.g., project plan and subordinate plans), tailoring organizational processes as needed
• Ability to identify, clarify, and resolve issues and risks, escalating them as needed
• Ability to negotiate changes to commitments/requirements
• Ability to develop project team members (e.g., skills, career, etc.) and conduct performance reviews
• Ability to review project deliverables for completeness, quality, and compliance with established project standards
• Ability to review ongoing and proposed projects to identify opportunities for reuse and process improvement

RESULTS DRIVEN

• Demands and expects results from self and others and stretches others to perform beyond their capabilities
• Sets, monitors and takes accountability for achievement of own and other\'s results
• Strikes an appropriate balance between being hands on and effectively delegating to deliver results
• Takes the initiative to learn about the industry , best practices and current issues at the bank and incorporates information into goal and objectives

COLLABORATION AND NETWORKING

• Collaboratively develops solutions across departments
• Anticipates and deals with conflicts respectfully and quickly
• Builds internal and external networks and capitalizes on sound understanding of local marketplace and regional trends to seek synergies with prospective partners and customers

EFFECTIVE COMMUNICATION

• Varies communication approaches when presenting to a larger and diverse audience in a manner that stimulates new way of thinking
• Anticipates the stance of others in advance and positions own case accordingly
• Demonstrates flexibility to think and respond immediately, shifting easily from big picture to detail (vice versa) as appropriate
• Leads others in developing and/or delivering crucial communication messages

VERSATILITY AND AGILITY

• Takes calculated risks after assessing potential advantages and disadvantages, considering the overall impact to the department/division
• Anticipates changes in potential obstacles, and pro-actively reallocates resources to deliver expected results and minimize disruption
• Champions change initiatives and guides others through implementations
• Stimulates others to identify alternative ways of doing things and develops creative solutions

LEARNING AND ENABLING OTHERS

• Stimulates others to take ownership for developing themselves
• Understands other\'s interest and area of strength and helps them recognize learning opportunities and target their development accordingly
• Shares knowledge in a manner that enhances others learning
• Encourages others to look beyond mistakes and draw upon learnings

CUSTOMER FOCUS (INTERNAL/EXTERNAL)

• Anticipates and responds to changing market and customer needs
• Takes accountability for resolving customer issue, provides direction and ensures appropriate allocation of resources
• Shares key customer learnings with the bank and uses the information to develop best practice and informed decision-making
• Understands and applies the bank\'s product/solutions in a manner that maximizes value for both customers and the bank

OTHER SKILLS

• Establishes personal credibility with clients and others - Demonstrated expertise, professionalism and confidence
• Organizes and directs quality work efforts -Structures and manages projects to meet expectations and minimize potential obstacles and risks
• Drives to add value - Relentlessly pursues project objectives regardless of obstacles and setbacks
• Analyzes and solves poorly defined problems - Generates insightful and practical solutions to complex or unusual business problems
• Builds and applies skills and capabilities - Stays current on competency skills, builds industry knowledge and shares this expertise with others
• Maximizes team performance - Facilitates and motivates high performance of and collaboration with team members
• Anticipates and handles critical situation - Anticipates and manages the consequences when things go wrong
• Builds and sustains client ownership and commitment - Wins and maintains support from client personnel for major changes and key decisions
• Negotiates solutions and resolves conflicts - Formulates mutually-agreeable and pragmatic solutions to issues

CIMB