Job Description

Global Card Administration Specialist

• We provide an excellent learning environment & great career opportunity.
• Join us and be part of our Finance team in Petaling Jaya, Malaysia.
• Career development is our priority where we ensure that our team is equipped with right amount of learning and trainings. Apply now and let\xe2\x80\x99s start your journey at our company!

Our Finance team brings together our financial perspectives into our overall strategic and tactical decision-making. We use state-of-the-art techniques for financial analysis, planning, accounting, reporting and performance evaluation. This allows the organization to continue advancing medical innovation and improve lives.

Our company\'s Areas of practice Offices, located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes.

The Global Card Administration Specialist is accountable and responsible for the delivery and execution of the Card Administration processes for all markets that the Cards, Meetings and Expense area supports globally.

The Global Card Administrator Specialist performs controls that are in line with all company\xe2\x80\x99s policies and guidelines related to Card, Payment and Expense.

and Primary Responsibilities:

The incumbent will be responsible for the execution and delivery of the card administration services for all applicable markets globally.

Scope of position includes executing and resolving internal and external stakeholder requests pertaining to our company\xe2\x80\x99s internal corporate card onboarding process, delinquency and termination monitoring process.

Primary responsibilities for this role include, but are not limited to, the following:

• Responsible for administration of the company\xe2\x80\x99s corporate card program within globally and/or defined geographic area.
• Coordinates all requests to initiate, cancel, or modify card accounts
• Administers the card program to facilitate the maintenance of current account balances, to include coordination with the Card Provider, cardholder, and/or Key Stakeholders.
• Provides standard and ad-hoc reporting to department and corporate management regarding the status of individual accounts and general program performance measures.
• Liaise and/or communicate with relevant cardholders or client stakeholders to ensure compliance to the client\xe2\x80\x99s Card, Payment and Expense related policies
• Address day-to-day Card, Payment and/or Expense related queries and escalations
• Work closely & diligently with Card Meeting and Expense leads in delivering efficiency & effectiveness for the Card Administration processes through standardization, simplifications, and streamlining. Active participation in global and regional initiatives.
• Work closely with our company\xe2\x80\x99s Card Strategy team, Process Excellence team and Cards Meeting and Expense team in support of the global card administration process related matters.
• Maintain and continuously update process documentation (Standard Operating Procedures); understand global card administration related SOPs and relevant policies
• Support the implementation and maintenance of any Card, Payment and Expense related processes and technologies
• Demonstrate professionalism, meticulousness, and attention to detail in dealing with colleagues, internal clients and suppliers
• Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested

Education Minimum Requirement:

• Bachelor\xe2\x80\x99s Degree in Business Administration, Science, Economy, Accounting, Finance, or any other related disciplines.

Required Experience and Skills:

• Minimum 3 years of work experience in Corporate Card Administration systems or Customer Service experience in the region
• Advanced MS Excel skill sets
• Language requirements: Able to speak, read & write in English. Japanese is a plus.
• Experienced in a global environment setup

Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are \xe2\x80\xa6

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world\'s most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for \xe2\x80\xa6

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us\xe2\x80\x94and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another\xe2\x80\x99s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply

Current Contingent Workers apply

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Merck Sharp & Dohme