Job Description

Job description

Why join us?

Markets and Securities Services is committed to building collaborative teams of creative and talented individuals, and the company welcomes applications of interest from creative and motivated global talent.

Derivatives Services vision is to deliver innovative solutions for our clients, real front to back focus and efficient market leading solutions for today and tomorrow.

Opportunity:

The role is based within Markets Operations, Emerging Markets Confirmations.

The role is to review and process all incoming confirmations as well as affirm and chase for confirmations across the Emerging Markets Confirmations processing, focusing and ensuring the timely confirmation retrieval within the HKMA, EMIR and DFA requirements. The confirmation function also serves as a layer of control where booking and static issues such as economics discrepancy, wrong direction, currency, notional & counterparty are detected, escalated, and resolved effectively.

This role includes managing primary objective of driving operational excellence across our business globally. Achieving this through the consolidation, simplification and continuous improvement of the process, simultaneously takes responsibility for managing operational, location and processing risk.

This role ensures compliance of internal guidelines, external regulations and are constantly reviewed and enhanced to continually improve the support functions offered to the operational processes and the business.

What you\xe2\x80\x99ll do:

Impact on Business

• Effective management of process & reporting (Affirmation & Chasing and Indexing & Matching confirmation for the relevant product) and ensuring timely escalation of issues with appropriate resolution.
• Ensure all KPI/KRI/KQI are monitored daily basis with prompt and timely escalations of issue when it\xe2\x80\x99s identified (Group standards on F.I.M. and SOX compliance are adhered).
• Be aware and understand the factors involved in the risk exposure for the Front Office and Operational Areas and to actively reduce that risk where possible.
• Addressing or escalating all requests from the business (front office or other departments) in a timely manner.
• Providing expert analysis of issues and their root causes, and ensuring closure of items, as well as preventing them from recurring.

Customer Focus

• Engaging with internal and external counterparties in a timely manner.
• Problem situations are proactively identified, resolved and escalated to give maximum customer satisfaction with appropriate measures are taken to improve quality and prevent recurrence.

Leadership & Teamwork

• Supporting and leading in INSPIRE programs, training programs, capacity management initiatives and broader initiatives of the business unit.
• Create robust team environment where skills and knowledge openly shared to achieve team and business goals. Career Path and Development plan are created and reviewed with the team.

Operational Effectiveness & Control

• Participating and leading change initiatives, contribute to streamlining of organization, adhering to policies and procedures and supporting the control initiatives and programs of NFR, Compliance etc.
• Publishing and analyzing process and product level KOIs and KRIs.
• Continually assess operational risks associated with daily work and risks inherent in the business taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology.

Requirements

What you will need to succeed in the role:

The ideal candidate for this role will have:

Knowledge

• Financial Markets.
• Derivatives products.
• Trade Life cycle front to back understanding of trade cycle and risk relating to it. A strong knowledge & exposure to Confirmations process or ISDA documentation is required. Interest Rate & Credit knowledge will be an added advantage.

Experience

• Banking or financial services environment.
• Flexibility and adaptability to high pace industry and operations environment.
• Literate in Bank standard desktop applications (e.g. WORD, EXCEL, POWERPOINT, WEBEX).
• People management is an added advantage.

Qualifications

• Business, Management, Finance, Accounting graduates
• IT and Science graduates are also welcome.
• Ability to speak and understand Mandarin/Cantonese with good conversational/ telephone skills is Required/Must to support APAC client.

What additional skills will be good to have?

• Ability to speak and understand French Language with good conversational/ telephone skills is an added advantage.
• Automation / Robotics.
• Leadership with ability to build rapport with and relate to and effectively develop a wide range of people.
• Ability to adapt to changes (this includes variable working shift hours to support training on demand for the business time zones supported).
• Ability to write and design content concisely and clearly.

HSBC