Job Description

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world\xe2\x80\x99s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Develop and deliver the internal communications strategy and engagement plan to ensure that business goals, initiatives and people news are communicated effectively and in line with company\xe2\x80\x99s core values.
• Responsible to plan and deliver internal communications for the change programmes and campaigns, championing the importance of employee voice/inclusion/cocreation and evidence-based practice as part of strategies and plans.
• Develop communication strategies to support local change and transformation activities - providing advice and challenge to ensure alignment with any ongoing business or people strategy communication plans.
• Manage and continuously improve overall channel infrastructure, utilising insight from evaluation to ensure effective targeting of messages.
• Regularly audit channel requirements to ensure they are good fit for company\xe2\x80\x99s culture and strategies.
• Work with the stakeholders in building a listening culture and build feedback mechanisms into internal communications to enable employees to have an opportunity for dialogue.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree, Master\'s Degree in any fields.
• Preferable with 3 - 5 years of working experience in the related field is required for this position.
• Excellent written communication and editing skills - equally at home drafting short and long-form copy
• Knowledge in information systems and internal controls
• Demonstrated excellent organization, facilitation, and presentation skills
• Exposure to working in a multicultural international environment
• Excellent verbal and written communication skills in English and the language of supporting market improvement of the Quality Management System of TDCX.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world\xe2\x80\x99s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region\xe2\x80\x99s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

TDCX