Job Description

Salary Market Aligned

Location Kuala Lumpur FULL_TIME

Consultant Darryn Loh

Job Ref 1919150/001

Date posted 31 March 2023 kuala-lumpur sales/account-management 2023-03-31 2023-05-30 fmcg Kuala Lumpur Kuala Lumpur MY Robert Walters https://www.robertwalters.com.my https://www.robertwalters.com.my/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true

An exciting Group Key Account Manager (FMCG) job has just become available at one of the most respected global FMCG firms based in Malaysia. Reporting directly to the Sales Director, this is a role for a manager who is a leader in their field.

About the Group Key Account Manager (FMCG) Role:
In this business critical role, you will be responsible for handling an important client account. The role must build and maintain a strong relationship with the client and be the lead point of contact for all key client matters, by anticipating the client\'s needs, working within the company to ensure deadlines for the client are met, and helping the client to succeed.

Key Responsibilities:

• Developing a solid and trusting relationship between one major key client and the company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communication between key clients and internal teams
• Strategic planning to improve client results
• Negotiating contracts with client and establishing timeline of performance
• Establishing and overseeing internal budgets with the company and external budgets with the client
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Meeting all client needs and deliverable according to proposed timelines
• Managing distributors and building strong relationships with them to build long-term success
• Analysing client data to provide customer relationship management

To succeed in this Group Key Account Manager (FMCG) role, you must be numerically strong, possess outstanding strategic thinking abilities and strong experience in key account management.

Key Requirements:

• Bachelor\'s degree in marketing or business administration, or similar
• Minimum of five years of work experience in key account management in the FMCG industry
• Good communication and presentation skills, with strong command of English
• Good analytical, organisation and project management skills, and a positive work attitude
• Good understanding of research and able to work independently

This global FMCG company is consider as the market leader in its category. The culture is demanding, but if you are confident and have a can-do attitude the potential rewards are significant. The firm is also very focused on developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Group Key Account Manager (FMCG) job.

Apply today or email me: Darryn.loh@robertwalters.com.my to discuss this new opportunity.

Robert Walters