Job Description

DescriptionPrimary Objective:

• Develops, implements and manages the Sales Office sales performance and operations plan to achieve sale volumes and product mix for HP Business

• To drive top line business with the target set.

• Ensures compliance and adherence to the regulatory, Group and internal policies and guidelines

Key Responsibilities:

• Plans, develops, implements and manages sales office and operations to achieve the area target

• Manages, supervises and leads sub-ordinates to achieve overall business budget

• Motivates and enhances the performance of sales teams to maximise local market business opportunities

• Oversees resource management, including capacity planning, productivity, staff discipline and compliance

• Reviews weekly sales targets / activities and identify the need for coaching and direction to ensure targets are met

• Maintains awareness of competitors\xe2\x80\x99 activities and industry best practices

• Ensures cross selling and deep selling (consumers to hold more than one product)

• Approves quality credits as per approving matrix

• Ensures daily operations of designated area are working within TAT

• Attends to LDC and operational issues tactfully and diligently

• Maximises sales office\xe2\x80\x99s profitability and other KPIs set for the Division

• Holds regular meetings with designated area staff to cascade management\xe2\x80\x99s directions, goals and guidelines, etc.

• Maintains good rapport with business associates to ensure service standards on turnaround time for credit application processing and approval are consistently met

RequirementsRequirements:
Bachelor Degree - Any related field(s).- \xe2\x80\xa2 Professional Credit Certification (PCC) [replaced Certified Credit Professional (CCP)]

• Minimum 5 years\xe2\x80\x99 experience in marketing, operations and management of hire purchase

• Strong leadership, interpersonal and relationship building skills

• Good planning and organizational skills

• Knowledge in computer skills

BenefitsDental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

RHB Bank