Job Description

:

• Formulates appropriate plans for GCSII & assists Head, GAPM Malaysia, Singapore & International Office by strategically improving current policies, conduct ample studies of present and anticipated operational risks for Malaysia and Regional sites.
• Develops appropriate plans of Travel Advisories for the Group and ensures on time escalation to top management and employees (Group level).
• Ensures on-time processing of all information needed for the management of Regional insurance programs.
• Analyzes insurance needs for the Group and provides optimum coverage, cost terms, and claim settlements for all Group's assets (Group level).
• Manages the assessment and determination of coverage levels, negotiates policy terms and premiums and manages relationships with insurers and brokers (Group level).
• Manages the end to end process of the Corporate Security Management which include Travel Advisory, Crime Prevention and Detection, Fraud Deterrence and Criminal Investigations (Group level).
• Ensures the entire Health and Safety operations complies to the legislations and direct any changes necessary to meet statutory requirements to ensure minimum risk to employees and customers (Group level).
• Responsible for driving cost savings, governance and control, cost effectiveness and efficiency of Group spend on the overall portfolio spend through GAPM Regional Exco (Group level).
• Establishes performance benchmarks, conduct analyses and craft reports to management (Group level).
• Evaluates reported / suspected security threats and recommend corrective actions (Group level).
• Build rapport with PDRM, KDN and other law enforcement bodies in soliciting the necessary cooperation/assistance in resolving security issues and/or crime prevention measures for the Group.
• Advises the Bank's Senior Management of emerging security and safety threats and consults the Bank in the establishment of controls to mitigate risks (Group level).
• Drives cost saving measures by maintaining costs, developing new procedures and systems for the efficient handling of Security and Admin operations (Group level).
• Proactively identify, manage and propose effective end to end solutions to issues related to service delivery.
• Crfats appropriate SOP/Strategies to ensure the workplace environment is safe and condusive for staff to perform their duties.Any other responsibilities as assigned by the Head of Department and/or Head of Division from time to time.

Process & ComplianceResponsible on matters relating to Group P&P, Management Committees which covers the following aspects :-

• Group Operational Risk.
• Group Procurement Policy.
• BIA (Business Impact Analysis).
• RCSA (Risk and Control Self-Assessment).
• CIM (Control Issue Management).
• KRI (Key Risk Indicator).
• LED (Operational Event & Loss Data Management).
• BCM (Business Continuity Management).
• Risk Assessment.

People Management

• Identify, allocate and organise resource requirements, including people requirements.
• Leads, manages and engages talent in order to build a shared vision.
• Develops, builds and leads an effective and cohesive team that operates seamlessly across the Bank.
• Champion a strong service culture in enhancing customer experience and developing overall brand equity.
• Works with stakeholders to build talent pipeline and succession planning.

Regulatory Compliance

• Keeps abreast of changing exposures within the Group and changing international insurance laws, requirements and market conditions, with specific focus on Regional countries (Group level).
• Maintain compliance with relevant regulation, policies and procedures and ensure highest standard of integrity and professionalism in serving stakeholders
• Ensure compliance with regulatory requirements and CIMB policies & procedures

CIMB