Job Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement Hybrid



The Opportunity

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You\xe2\x80\x99ve come to the right place. We\xe2\x80\x99re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we\xe2\x80\x99d like to hear from you

What motivates you?

You obsess about customers, listen, engage and act for their benefit

You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

You thrive in teams, and enjoy getting things done together

You take ownership and build solutions, focusing on what matters

You do what is right, work with integrity and speak up

You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

Proven working experience in Digital Marketing and/or Brand and Comms, and with at least 10-12 years experience.

Experience in identifying target audiences and devising effective campaigns

Excellent understanding of the full marketing mix, including digital channel.

Understanding and experience in MarTech.

Strong analytical skills partnered with a creative mind.

Data-driven thinking and an affinity for numbers.

Outstanding communication skills.

Up-to-date with latest trends and marketing best practice

On the job you will:

Lead and develop a team of high performing and creative Brand team.

Conceptualize, develop, and build integrated marketing strategies and to support organizational brand building and engagement campaign.

Collaborate with cross-functional teams ensuring projects keep moving, ensures consistency and accuracy in the work, that projects are kept on budget, on strategy, and are routed through the appropriate channels for execution.

Advocate new ideas and approaches, within the brand tone and voice, to keep our brand evolving and helping connect the dots for our consumers, ultimately delivering brand promise and brand experience.

Ensure programming, activations, and partnerships (internal and external) are maximized, while staying consistent with brand standards and objectives.

Have a keen eye for creative and design and the ability to identify and provide feedback on brand building conceptual and design work from both internal creative teams and agency partners.

Think at the strategic level to make the appropriate brand decisions, while executing tactically

Provide brand direction and management/oversight for creative imagery during both photo/video production

Own and manage both organization and distribution of brand photography, video, and creative assets.

Provide direction and assistance with writing for brand strategy, creative/strategic briefs, naming, and campaign elements as needed.

Become a subject matter expert (SME) on all things brand at Manulife and steward the ongoing development of brand initiatives across the company.

Lead multiple projects across channels simultaneously in a fast-paced environment

Develop and execute communications strategies to include issues and crisis plans, issues/crisis management, and outreach strategies.

Manage industry media relations and executive visibility.

Serve as chief writer and editor for the organisation and hold responsibility for speech writing, bylined articles, briefing materials and press materials.

Develop and drive ESG strategies and build thought leadership in ESG as key competitive advantage in the industry.

Network and collaborate with internal and external stakeholders to continuously understand/ identify current and emerging issues/ concerns related to ESG as well as continuously provide effective advice/ solutions and strengthen ESG proposition of Manulife Malaysia.

Overseeing the planning and organizing of Corporate events such as Corporate galas, Corporate Townhalls and conferences.

Creation of unique event engagement experience and continue to deliver event NPS above 80points.

Our commitment to you

Our mission; to be a part of making Decisions Easier and Lives Better

A leadership team dedicated to your growth and success

A bold ambition and set of goals to be a leader in driving transformation in our industry

Our best. Every day.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as \xe2\x80\x98MFC\xe2\x80\x99 on the Toronto, New York, and the Philippine stock exchanges, and under \xe2\x80\x98945\xe2\x80\x99 in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Manulife