Job Description

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About this opportunity!

We are now looking for a Head of Local Administration Services for Malaysia, Bangladesh & Sri Lanka to manage the delivery of various administrative services, efficiently with high quality, speed, and a customer service approach. Ensure employees with the right competence in the right place. The administrative activities are performed as a service for other functional areas, to support different processes. The services to functional areas are provided with the goal of efficient efficiency and seamless experience for stakeholders

What will you do

Managing the team across Malaysia, Bangladesh & Sri Lanka

Creating a productive work environment for staff

Driving performance through the management process

Collaborate with other functions to seamlessly coordinate all aspects of the deliverables

Monitor & ensure execution of deliverables and Governance with stakeholders

Process management and adherence to laid down guidelines & compliances including regulatory requirements

Developing and driving management competence

Conducting resource management

Handling Unit finances

You will bring

Education: Postgraduate, MBA, or equivalent qualification

Min years of experience: 8 to 10 years. Experience working in a Global environment will be preferred

Consistency in delivering customer service excellence with an interest in identifying customer requirements & solutions

Change & Improvement Leadership Skills with the ability to drive operational excellence

Experience in handling teams with varied strengths, Working with People & Networking

Persuading & Influencing skills

Formulating Concepts & Strategies

Planning and organizing, Creative and innovative

Financial & Commercial Savvy

Why Join Ericsson?

At Ericsson, you\xc2\xb4ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what\xc2\xb4s possible. To build never seen before solutions to some of the world\xe2\x80\x99s toughest problems. You\xc2\xb4ll be challenged, but you won\xe2\x80\x99t be alone. You\xc2\xb4ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that\'s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

We are proud to announce Ericsson Malaysia have been again officially Great Place to Work Certified\xe2\x84\xa2 in 2022. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work\xc2\xae Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.\xe2\x80\x9d

Ericsson