Job Description

Are you ready to get ahead in your career?

• We want to empower you turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia\xe2\x80\x99s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?\xe2\x80\x8b

This role will lead a team of analysts to establish performance management and analytics capability to support Credit & Collections department, with strong focus on identifying opportunity to increase Collection and improve accuracy of Credit assignment. This role will also be the business lead to work with Data Scientists to develop and enhance Machine Learning Models used for collection treatment, contact strategy and Credit assignment, with the ambition of providing Credit or Collections as a Service to external customers.

What are you accountable for?

• Understand current internal business processes and assess the performance of C&C to improve timely collection of accounts receivable and lowest cost. This includes improving analytical segmentation and capabilities, negotiation with financial institutions and driving digitization of payments
• Understand information and insights from data sets and identifying trends and patterns while comprehending visualisations of data.
• Provide advice on credit risk to key stakeholders (Sales, Finance, Product) and ensuring Credit and Collections rules are incorporated at GTM stage
• Monitor progress in order to check if changes yield desirable results. Measurable standards must be established at the start of a project and then compare actual project results against these, regularly generating detailed update reports for management.
• Monitor Machine Learning models performance and identify opportunity for continuous improvement, such as Champion & Challenger trials
• Actively monitor, escalate risk and issues to top management in relation to C&C performance, initiatives and projects
• Assessment of external business environment and recommend appropriate to changes to credit treatments, including work with external credit rating agencies

What do you need to have for the role?

• Bachelors Degree Specialized in Actuarial Science, Economics, Data Science, or equivalent
• Total Relevant Experience: 4 to 7 years of strong and solid background in Strategy, Business Analysis or Data Science, Telecommunications, or Banking (with focus on Credit & Collections)
• Experience in Business/Data Analytics and Machine Learning Models

What\xe2\x80\x99s next?

• Once you\xe2\x80\x99ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance \xe2\x80\x94 regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Maxis