Helpdesk Specialist
Job Description
Responsibilities:
1. Helpdesk Service Delivery
Responsible for analyzing and diagnosing complex system failures to ensure efficient and prompt recovery of business operations.
2. Internal Operations Management
Act as a subject matter expert in Helpdesk operations, leading and optimizing assigned operational areas, while providing professional support in collaboration with other IT functions. Operational areas include but are not limited to Tech procurement, video/ audio conferencing systems, laptop management, and Windows system management.
3. Project Management
Lead or participate in supporting global or cross-functional initiatives. Drive and evaluate the implementation of technical solutions, proactively identify and address potential risks, and ensure successful project delivery with expected outcomes.
Requirement:
Degree holder with minimum 3 years working experience.
Job Type: Full-time
Pay: RM4,500.00 - RM5,500.00 per month
Benefits:
Health insurance
Application Question(s):
What is your expected salary?
Work Location: In person
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Job Detail
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Job IdJD1214306
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned