Job Description

Hiring Now!! Basic Rm2800-Mandarin&English Speaker AS Customer Service Agent@ Ara DamansaraFollowMore than MYR2,800 Per Month,Fast ResponseBe an early applicant!Posted a day ago \xe2\x80\xa2 Closing 17 Oct 2024Be an early applicant!SaveApplyRequirementsRequirement

• Possess at least a SPM and above. Fresh graduate is welcome to apply
• Fluent in speaking and writing Traditional Mandarin is a must and proficient in speaking English. Mandarin is preferred
• Available to work Monday till Friday (9 Hour including 1 Hour break) between 9am till 6pm & 10 am till 7pm.
• 5 working days and 2 off days.
• Passionate on customer experience related tasks
• Able to work in a fast-paced environment
• Strong ability to multitask, prioritize and manage time effectively
• You are required to work on site at Ara Damansara Office
• Available to start work on 11 September 2024

ResponsibilitiesYou are responsible in,

• Handle inbound calls, emails, inquiries from customers, addressing a variety of service requests and concerns
• Offer clear and detailed information about medical background, finance background and criminal background
• Address and resolve customer complaints, issues, or service discrepancies promptly and effectively, ensuring high levels of customer satisfaction.
• Identify and recommend additional services that may benefit clients, such as enhanced background checks or compliance solutions, to support their employment screening needs.
• Work closely with colleagues and other departments to ensure everything running smoothly.

Benefits

• Salary Package: RM2800 + KPI ALLOWANCES UP TO RM300
• EPF + SOCSO IS PROVIDED
• 14 MEDICAL LEAVE & 12 ANNUAL LEAVE IS PROVIDED
• 5 Working day in a week
• 1 month paid training is provided.
• Location: Nearby LRT Ara Damansara and 10 minutes walking distances

About companyOur client is a leading global provider of technology-enabled business process of outsourcing solutions. The project is a leading global provider of on-demand employment background checks, criminal record, Form I-9 and employment and education verificationsIf you are interested, Send your resume to the email below(Shaamini), with the email title: CSEAdditional Benefits

• Training Provided

SkillsFluency in MandarinImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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