Job Description

We are the Nestl\xc3\xa9 Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestl\xc3\xa9. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world\'s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers\' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Location: Petaling Jaya, Selangor, MY
Company: Nestl\xc3\xa9 Malaysia (NESPRESSO)
Full-time
Bachelor\'s Degree
5+ years of experience

Position Summary

We are looking for an KAM to Ensure achievement of agreed targets/KPI/sales plans. Ensure profitability of assigned customers according to Nespresso target (P&L). Set-up and implement key accounts commercial & marketing activities to achieve the total assigned business yearly objectives (acquisition & growth), in collaboration with others cross functional teams.

You will also be responsible to serve & train CMs in our machines and product knowledge. Involve in operational responsibilities such as basic maintenance on factory reset, cleaning steps, technical and compliance check.

A day in the life of...

• Develop key accounts across all assigned channels and territories.
• Control expenses to meet budget guidelines.
• Ensure effective liaison with B2B team, marketing, supply chain, finance, CRC and other functions to meet overall business objectives achievement and ensure customer satisfaction.
• Customer Lifecycle Management - Following the B2B strategic segments approaches, build complete customer plan to drive the overall business and achieve profitable sales objectives.
• Build long term partnership with new and existing customers to capture new business opportunities.
• Execute accounts plans to ensure customer satisfaction and loyalty (training, visibility, marketing activities)
• Use of CRM system to maintain and develop existing accounts.
• Define and manage key account sales budget for the year in cooperation with the sales manager.
• Align and execute HQ strategies and initiatives (Customer segmentation by industry/ International accounts).
• For the related segment and strategic segments, understanding of customers and end-consumers into actions that allow growth and expansion.
• Ensure consistency of the Nespresso Brand and the Consumer/Customer experience in the Office environment.
• Ensure a professional sales service in accordance with the Nespresso Brand Image.
• Optimize brand equity and visibility trough the Nespresso Experience, brand exposure and product trials.
• Ensure in compliance with the CRC Operations guidelines, that the organisation responds flexibly to customers\' expectations and optimize the service if necessary.

What will make you successful

• At least 5-7 years in Field Sales or Account Management or Business Development
• C-level negotiation experience
• Experience in driving cross functional team in strategic and high value new business pursuits
• Demonstrated success in previous sales roles
• Experience in marketing is an asset
• A minimum of 2 years demonstrated commercial HORECA experience and demonstrated commercial industry/consultancy experience

Nestl\xc3\xa9 is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we\'ll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

We are the Nestl\xc3\xa9 Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestl\xc3\xa9. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world\'s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers\' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Location: Petaling Jaya, Selangor, MY
Company: Nestl\xc3\xa9 Malaysia (NESPRESSO)
Full-time
Bachelor\'s Degree
5+ years of experience

Position Summary

We are looking for an KAM to Ensure achievement of agreed targets/KPI/sales plans. Ensure profitability of assigned customers according to Nespresso target (P&L). Set-up and implement key accounts commercial & marketing activities to achieve the total assigned business yearly objectives (acquisition & growth), in collaboration with others cross functional teams.

You will also be responsible to serve & train CMs in our machines and product knowledge. Involve in operational responsibilities such as basic maintenance on factory reset, cleaning steps, technical and compliance check.

A day in the life of...

• Develop key accounts across all assigned channels and territories.
• Control expenses to meet budget guidelines.
• Ensure effective liaison with B2B team, marketing, supply chain, finance, CRC and other functions to meet overall business objectives achievement and ensure customer satisfaction.
• Customer Lifecycle Management - Following the B2B strategic segments approaches, build complete customer plan to drive the overall business and achieve profitable sales objectives.
• Build long term partnership with new and existing customers to capture new business opportunities.
• Execute accounts plans to ensure customer satisfaction and loyalty (training, visibility, marketing activities)
• Use of CRM system to maintain and develop existing accounts.
• Define and manage key account sales budget for the year in cooperation with the sales manager.
• Align and execute HQ strategies and initiatives (Customer segmentation by industry/ International accounts).
• For the related segment and strategic segments, understanding of customers and end-consumers into actions that allow growth and expansion.
• Ensure consistency of the Nespresso Brand and the Consumer/Customer experience in the Office environment.
• Ensure a professional sales service in accordance with the Nespresso Brand Image.
• Optimize brand equity and visibility trough the Nespresso Experience, brand exposure and product trials.
• Ensure in compliance with the CRC Operations guidelines, that the organisation responds flexibly to customers\' expectations and optimize the service if necessary.

What will make you successful

• At least 5-7 years in Field Sales or Account Management or Business Development
• C-level negotiation experience
• Experience in driving cross functional team in strategic and high value new business pursuits
• Demonstrated success in previous sales roles
• Experience in marketing is an asset
• A minimum of 2 years demonstrated commercial HORECA experience and demonstrated commercial industry/consultancy experience

Nestl\xc3\xa9 is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we\'ll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

PETALING JAYA, MY, 47810

PETALING JAYA, MY, 47810

Nestl\xc3\xa9