Hostess

Kuala Lumpur, Malaysia

Job Description


Summary The Hostess will report to the Restaurant Manager and forms part of the F&B team who collectively deliver exceptional guest experiences. We are looking for individuals who have a good knowledge of food & beverage, a team player and enjoys to wow guests with outstanding service and hospitality. The Role of the Hostess The restaurant hostess is the first colleague to interact with arriving guests as they enter the restaurant. She should ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. She will assist in sitting guests and provide occasional assistance to guests on menu items. Preferred Qualifications And Skills Diploma or Certificate in Hotel Management/ Catering Minimum 2 years relevant job experience in similar capacity Knowledgeable about customer service and guest contact skills Knowledgeable about handling guest/colleague complaints and dealing with guests Fluent in English and Bahasa Malaysia Ability to communicate in other languages would be an advantage Computer literate with knowledge of Microsoft Windows and InfoGenesis System Able to work independently and with minimum supervision Pleasant with positive attitude Good communication and administrative skills Willing to work shift duties Must have working rights in Malaysia Learn more about what it is like to work at Mandarin Oriental Hotel Group, visit us: https://www.mandarinoriental.com/careers https://www.linkedin.com/company/mandarin-oriental-hotel-group Watch us at: https://www.youtube.com/watchv=A0coCZUyHzI Malaysia work authorization is required for this position. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

foundit

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1010372
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned