Job Description

Featured HR Generalist Team Leader (Shared Services/ GBS) Flexible Working Environment Attractive Remuneration Package Fast Career Progression A leading service provider multinational corporation. With a 1 billion USD worldwide market, it is looking to expand its Malaysia shared services center and hire HR Generalist Team Leader talent. Ability to lead, oversee and manage a team/group through inspiring and motivating others to develop and achieve. Ensure smooth execution by meeting quality and customer service expectation / indicators and accomplishing service level. Comply to the HR services processing offshore as agreed with respective region and entity. Lead day to day critical and ad-hoc operation request/escalation Ensure delivering of all the recruitment activity and offer management administration task from the hiring requisition to sourcing and onboarding management. Ensure delivering of all the HR administrative tasks in relation to candidate verification of employee data/ clearance, employee pre-employment co-ordination, onboarding, confirmation, transfer, promotion, performance review, and resignation Ensure all HR information and employee data are accurate and updated in a timely manner in HR systems - internal and external Responsible for organizing an effective Knowledge Management database to effective search. Build collaborative relationships with client\'s stakeholder and Regional Leads. Constantly evaluate and communicate expectations to team members. Develop staff capability, knowledge, skills and understanding of the Division HR operations and business needs Accountable for achieving the HR services related target Key Performance Indicators (KPIs), operational level agreements and service levels to the customers. Organize monthly service or cadence review meeting with respective client towards building good rapport, resolving issues, improving processes and work relationships. Identify and execute continuous improvement initiatives to enhance provision of services by reviewing and revising operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution. Job Requirements Degree/ Higher in Human Resource/ Business Administration or equivalent. At least 6-8 years\' experience with minimum 3 years in SSC or BPO environment & 1 year people management experience. Excellent in understanding of Business processes and HR system & tools Excellent in HR services expertise and command of relevant process flow, policies and procedure, compliance and regulations. Excellent in communications both written and oral, building teamwork, decision making and problem-solving Excellent in leading/motivating/coaching Strong in multitasking and able to work well under pressure Capable in managing exceptions or issues as they arises, independently and on timely manner Ability to execute and coordinate business, change and improvement initiative. Ability to oversee the delivery of services and performance management. Strong involvement in business partnering and internal/external stakeholder management skills. How To Apply To apply, please click \'APPLY NOW\' or email Jay Yin at [HIDDEN TEXT]. Data provided is for recruitment purposes only. Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified. JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T) If this job isn\'t quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

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