Job Description

Company Description

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of \xe2\x82\xac33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.



Master Data Expert:
1.1 Administer and ensure smooth daily operations of HR Master Data Section (eg: data maintenance for new hire, termination, any respective data change, letters, data complaint etc...).
1.2 Responsible as the contact person and administrator to our customers (employees/ line managers)
1.3 Respond to HR Master Data related enquiries from internal and external parties
1.4 Ensure HR Master Data is of high quality and all respective changes are followed up on timely manner
1.5 Ensure timely handling of the ticketing system C4C aligned with agreed SLA
1.6 Assure all processes are complied and completed based on the relevant guideline
1.7 All respective documents are properly archived and kept in accordance with Document Retention Policy

OM Expert:
1.1 Comprehensive mapping of the organizational structure (Subject matter expert for Singapore location)
1.2 Organizational Data correctly maintained in the systems eg Organizational Units, Functional Areas, Employee Groups, Technical limitations, Job Family, etc.
1.3 Respond to HR OM related enquiries from internal and external parties
1.4 Ensure HR OM is of high quality and all respective changes are followed up on time eg, False functional assignment, Double direct reporting lines
1.5 Ensure timely handling of the ticketing system C4C aligned with agreed SLA
1.6 Assure all processes are complied and completed based on the relevant guideline
1.7 All respective documents are properly archived and kept in accordance with Document Retention Policy

Administrative Expert
1.1 Interacts with customers via telephone, electronic mail, or service tickets to answer questions and provide assistance in the completion of standardized HR transactions
1.2 Utilizes knowledge base information to answer customer inquiries
1.3 Documents all contacts and outcomes within the Service Management software application of the Service Organization
1.4 Performs all work in accordance with established call/service standards
1.5 Initiates status reports to supervisor or lead worker when delays occur in responding to inquiries
1.6 Performs related work as assigned
1.7 Continuously monitors quality and quick turnover of performed tasks and ensures high quality of performance
1.8 Inputs required data into the HR system for maintaining, payroll, organizational management, recruiting, GHR, etc.
1.9 Maintains a customer friendly focus when dealing within customer issues, complaints, problems, etc.

Qualifications

Degree holder HR (or equivalent)

Data Management
Organisational Management
Communication Skills (Verbally and Writing)
Successfactor
SAP

Additional Information

2-3 years experience in data management

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Continental