Job Description

Regional Delivery Centre - Malaysia, MalaysiaCompany: Singtel GroupAt Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.Be a part of something BIG!In this role, you are responsible to drive the migration of current Identity and Access Management platform to the new platform SailPoint. The candidate also need to add on new applications to SailPoint platform in phases and ensuring that SailPoint platform is stable and providing a good end user experience in terms of access provisioning.Make an Impact by:

• Actively participate in implementing the new IDAM (SailPoint) tool for all Singtel Applications.
• Ensure that the new IDAM tool architecture is designed with security best practices.
• Work closely with the Operations team to perform Root Cause Analysis and Problem Management in day-to-day management of IDAM tool.
• Perform the role of Subject Matter Expert for complex issues related to IDAM.
• Ensure Identity and Access management comply with Singtel policies, standards and operational guidelines.
• Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
• Manage customer satisfaction through effectively communicating and managing customer expectations.
• Close collaboration with AD architect and team where necessary for continuous Service improvements and also work closely co-creation with other Singtel entities in IDAM domain.
• Think always from the security / audit perspective and take actions accordingly related to IDAM
• Support other ad-hoc duties been assigned.

Skills for Success:

• Graduate with Degree in IT or Equivalent discipline
• Minimum 8 years of experience working with Identity and Access Management technologies.
• Expert knowledge in administering Modern identity and Access Management tool (ex, SailPoint, OKTA) and Active Directory LDAP protocol.
• Must have demonstrated commonly used IDAM connectors (Azure, O365, Database, Web Service, Active Directory, Exchange, Flat file etc) and development experience in custom connector development.
• Good knowledge of REST / SOAP API methodologies.
• Exposure to JAVA, java scripting, J2EE development.
• Experience in handling lifecycle management of user in a maintenance environment and also working with incidents, incident management etc.
• Well versed with provisioning de-provisioning using RBAC, SSO access control, SoD violation, compliance requirements related to access & privileges.
• Knowledge on SaaS, IaaS and PaaS components.
• Sound knowledge in ITIL framework.

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel