Immediate Hiring Rm2,000 Basic Salary [ Eng& Malay Speaker] Customer Service Assistant] In Insurance Industry @ Pj

Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia

Job Description


MohonKelayakan

  • APPLICANTS WITH SPM LEVEL QUALIFICATION AND ABOVE
  • PROFICIENT IN ENGLISH AND BAHASA MALAYSIA (READ, SPEAK, TYPE)
  • HAVE NO ISSUE TO WORK ON 9AM - 6PM (MONDAY - FRIDAY)
  • ABLE TO START WORKING ON AUG 2024
  • HAVE NO ISSUE TO BE FULLY WORK BASED AT PETALING JAYA, SELANGOR OFFICE
Tanggungjawab
  • HANDLING ALL INBOUND CALLS, EMAIL, AND LIVE CHAT PERTAINING TO CUSTOMER GENERAL INQUIRIES, COMPLAINTS, COMMENTS, FEEDBACKS AND OTHER RAISING ISSUE RELATED THE COMPANY\'S SERVICES.
  • TO EXCEED CUSTOMER\'S EXPECTATION IN TERMS OF CUSTOMER SERVICE & ACCURATE INFORMATION.
  • WORK IN A TEAM TO ACHIEVE THE REQUIRED KPI ELEMENTS SLA.
  • PROVIDE CUSTOMER SUPPORT FOR PROBLEMS AND QUESTIONS OF THE LIFE INSURANCE POLICY.
  • PROVIDE ASSISTANCE OF THE CLAIMS PROCESSING SERVICE.
  • PROVIDE GUIDELINE TO SUBMIT POLICY SERVICING REQUEST
Manfaat
  • MONTHLY SALARY: RM2,000 BASIC SALARY + UP TO RM400 KPI ALLOWANCE
  • EPF AND SOCSO
  • 12 DAYS ANNUAL LEAVE & 14 DAYS MEDICAL LEAVE
  • NEAR BY LRT STATION ( 5 - 10 MINUTES OF WALKING DISTANCE)
  • NO NIGHT SHIFTS
  • WELL ESTABLISHED CAFETERIA WITH VARIETY OF FOOD CHOICES
  • ONE MONTH PAID TRAINING PROVIDED
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Job Detail

  • Job Id
    JD1058334
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
  • Education
    Not mentioned