PROFICIENT IN ENGLISH AND BAHASA MALAYSIA (READ, SPEAK, TYPE)
HAVE NO ISSUE TO WORK ON 9AM - 6PM (MONDAY - FRIDAY)
ABLE TO START WORKING ON AUG 2024
HAVE NO ISSUE TO BE FULLY WORK BASED AT PETALING JAYA, SELANGOR OFFICE
Tanggungjawab
HANDLING ALL INBOUND CALLS, EMAIL, AND LIVE CHAT PERTAINING TO CUSTOMER GENERAL INQUIRIES, COMPLAINTS, COMMENTS, FEEDBACKS AND OTHER RAISING ISSUE RELATED THE COMPANY\'S SERVICES.
TO EXCEED CUSTOMER\'S EXPECTATION IN TERMS OF CUSTOMER SERVICE & ACCURATE INFORMATION.
WORK IN A TEAM TO ACHIEVE THE REQUIRED KPI ELEMENTS SLA.
PROVIDE CUSTOMER SUPPORT FOR PROBLEMS AND QUESTIONS OF THE LIFE INSURANCE POLICY.
PROVIDE ASSISTANCE OF THE CLAIMS PROCESSING SERVICE.
PROVIDE GUIDELINE TO SUBMIT POLICY SERVICING REQUEST
Manfaat
MONTHLY SALARY: RM2,000 BASIC SALARY + UP TO RM400 KPI ALLOWANCE
EPF AND SOCSO
12 DAYS ANNUAL LEAVE & 14 DAYS MEDICAL LEAVE
NEAR BY LRT STATION ( 5 - 10 MINUTES OF WALKING DISTANCE)
NO NIGHT SHIFTS
WELL ESTABLISHED CAFETERIA WITH VARIETY OF FOOD CHOICES
ONE MONTH PAID TRAINING PROVIDED
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