Immediate Hiring – Rm3,000 Basic Salary Mandarin Speaking Customer Service Executive @ Pj

Petaling Jaya, Selangor, Malaysia

Job Description


Immediate Hiring - Rm3,000 Basic Salary Mandarin Speaking Customer Service Executive @ PJFollowMYR3,000 - MYR3,200 Per Month,Fast ResponseBe an early applicant!Posted 17 minutes ago \xe2\x80\xa2 Closing 14 Oct 2024Be an early applicant!SaveApplyRequirements

  • Applicants with SPM level qualification and above are welcome
  • Proficient in Mandarin & English & BM required for this role (Read, speak, type)
  • Have no issue to work on Rotational shift (Monday - Friday: 7:30am - 6pm & Saturday: 9am - 1pm)
  • Sunday Fixed Offday
  • Willing to commit on 4.5 / 5 days work per week (including Saturday and Public Holidays)
  • Able to start working on 18th September2024
  • Have no issue to be fully work based at Petaling Jaya, Selangor Office
Responsibilities
  • Handling inbound & outbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
  • Assist Service Mailbox enquiries and replies.
  • Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level, whilst ensuring follow through in all cases
  • Handle Product, sales & promotion enquiries on Printers, Cameras, Scanners, Projectors and other products
  • Help customer with basic \'how to\' guides
  • Enquires on eShop Web Portal online purchase and delivery matters
  • Assisting customer to registering product warranty online
Benefits
  • Monthly Salary: RM3,000 Basic Salary + up to RM200 KPI Allowance
  • EPF and SOCSO
  • 12 Annual Leave & 14 Medical Leave
  • FREE Shuttle Service (Subang Jaya Komuter 7.45am - 10.15pm and Ara Damansara LRT 8.15am - 9.30pm)
  • NO Night shift
  • Office location is reachable by LRT
  • Career Advancement Program
  • Well established Cafeteria with variety of food choices
  • Facilities: Pool + Gym + Rest & Relax Zone
  • One month paid training provided
Additional Benefits
  • Training Provided
  • Allowance Provided
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Job Detail

  • Job Id
    JD1059220
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned