Immediate Hiring [ Rm2,000 Basic Salary ] English Speaker Customer Care Support@ Petaling Jaya
Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
Job Description
MohonKelayakan
- SPM AND ABOVE IS ENCOURAGED TO APPLY.
- FLUENT IN ENGLISH ( SPEAK AND TYPE)
- BASIC MALAY REQUIRED
- WILLING TO WORK ON ROTATIONAL SHIFT ( 5 DAYS WORKS AND 2 DAYS OFF)
- WORKING HOURS: 8 AM UNTIL 9 PM (9 HOUR PER SHIFT AND 1 HOUR BREAKS )
- ABLE TO PHYSICAL WORK IN THE OFFICE AT PETALING JAYA
- AVAILABLE TO START WORK BY AUG 2024
- ADDRESS INQUIRIES VIA INBOUND CALL, EMAIL, OR CHAT, PROVIDING ACCURATE INFORMATION ON PRODUCTS AND SERVICES.
- TROUBLESHOOT AND RESOLVE CUSTOMER ISSUES EFFICIENTLY, ESCALATING COMPLEX CASES WHEN NECESSARY.
- HELP MANAGE CUSTOMER ACCOUNTS, PROCESS PAYMENTS, AND HANDLE UPDATES OR TECHNICAL SUPPORT NEEDS.
- RECOMMEND SERVICES AND PRODUCTS THAT ALIGN WITH CUSTOMER NEEDS, SUPPORTING SALES GOALS.
- LOG INTERACTIONS AND RESOLUTIONS IN THE SYSTEM FOR TRACKING, ANALYSIS, AND FUTURE IMPROVEMENT.
- BASIC SALARY RM2000 + NIGHT SHIFT UP TO RM 300 + KPI UP TO RM 200 ALLOWANCE
- EPF, SOCSO
- 12 DAYS OF ANNUAL LEAVE AND 14 DAYS OF MEDICAL LEAVE
- WILL PROVIDE 1 MONTH OF PAID TRAINING
- A SUPPORTIVE AND COLLABORATIVE WORK ENVIRONMENT.
- NEARBY LRT STATION ARA DAMANSARA ( 5 TO 10 MINUTES OF WALKING DISTANCE)
Maukerja
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Job Detail
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Job IdJD1056955
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2000 per month
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
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EducationNot mentioned