incoming customer inquiries via phone, email, and chat
Provide accurate information about Abbott products and key benefits
Assist customers in making purchase decisions and resolving issues
Record call outcomes and customer details in the CRM system
Follow up via email or chat as needed
Achieve monthly KPIs
Salary & Benefits:
Competitive base salary
KPI / Commission up to SGD 368
Performance-based incentives
Comprehensive training provided (product knowledge, CRM, customer handling)
Career growth opportunities with Abbott SG, a global leader in healthcare and innovation
Requirements:
Minimum SPM / Diploma / Degree or equivalent
Good command of
English
;
Mandarin
is a plus
Positive attitude, highly motivated, and customer-oriented
Inbound telesales / customer service experience is a plus, but fresh graduates are welcome
Able to work in a fast-paced environment
Working Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Job Type: Full-time
Pay: RM3,000.00 per month
Benefits:
Opportunities for promotion
Professional development
Work Location: In person
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