Job Description

Get to know us first!
What is INITIA GROUP / INITIA SG?
The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated, and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.
Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.
Our brands :
Leekaja Beauty Salon Singapore
Walking on Sunshine
CIVASAN Singapore Lab
Cote & Minam Hair Salon
Space 4 Us
F&B Brands
The work of Initia has been successful due to the fact that it has a strong and passionate team.
To be specific, it has strong and reliable teams on each outlet, not to mention the Marketing, Human Resources, IT and Accounting.
What can INITIA offer you?
We offer plenty of opportunities for growth and learning through the experience of working alongside top-tier staff and mentors. We give our team all the support, training and resources needed to enrich their knowledge and improve their mastery of highly coveted and in-demand marketable skills.
Initia Leverages people’s unique differences and celebrates the beauty of individuality.
We strive to find team members that are uniquely and perfectly suited for our best practices.

Role Overview :
Handle walk-in customers and phone inquiries
Fixing and booking appointments of customers
Provide excellent customer service

What we are looking for :

At least 1-year related experience
Customer Service Oriented
Ability to communicate with customers and understand their needs
Experience in retail or telemarketing is a plus
Flexible and willing to work on certain weekends and public holidays
Active and cheerful characteristics

Skills Required