Job Description

JOB RESPONSIBILITIES

• To responsible to assist customer integration, coordinate with relevant department, delivering customer integration requirements, and ensure customer integrate efficiently.
• To communicate with customers to understand and setup customers integration requirements
• To guide customers and provide integration support via online communication channels
• To coordinate with relevant departments to support customer integration related issues
• Proactively follow up with customer integration status in the most effective manner
• Provide weekly update and report customer integration statuses
• Ensure customer integration requirement is delivered within specific time-frame and deadline
• Assist in other project coordination, incident and problem management when necessary

JOB REQUIREMENTS

• Bachelor's Degree in Computer Science or equivalent
• English and Chinese (Mandarin) both written and oral is a must
• Minimum 1 to 3 years' experience in API Support Engineer, IT Managed Services related roles
• Good communication and interpersonal skills
• Understanding of web technology including but not limited to JSON, REST, HTML5, JS
• Possess experience in programming technologies such as .NET, PHP, Java is a plus
• Knowledge and experience in the internet gaming industry is a plus
• Able to multitask, with good self-discipline and responsibility, good time management, and ability to work independently
• Preferably local or Expat residing in Malaysia

Perks & Benefits

• Extractive Performance Bonus
• Fully Work from Home
• Internet allowance
• Overseas Team Building
• Medical, Dental and Insurance

Apply online or feel free to contact me directly for more information about this opportunity.
Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

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