Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
Maintain good communication and cooperation with relevant departments
To exceed customers\' expectations in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.
Tanggungjawab
Must be able to converse fluently using Mandarin and English
Must be able to read & write Traditional Mandarin word
Education: SPM, UEC, O-level or; and above
Working Hours\xef\xbc\x9a 24/7 Rotational Shift - 5 days working
Preferred to have six months or more of customer service experience
Fresher are welcomed to apply
Manfaat
KPI incentives
Transportation allowances
14 days AL; 14 days ML, 60 days Hospitalization leave
EPF, SOCSO
Health and life insurance
Medical Claim
Corporate deals
KemahiranFluency in Mandarin Customer Service Problem-solving Communication Skills Cultural SensitivityImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Maukerja
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.