International Airlines Customer Support Mandarin Speaker

Shah Alam, Selangor, Malaysia

Job Description


MohonKelayakan

  • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
  • Maintain good communication and cooperation with relevant departments
  • To exceed customers\' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.
Tanggungjawab
  • Must be able to converse fluently using Mandarin and English
  • Must be able to read & write Traditional Mandarin word
  • Education: SPM, UEC, O-level or; and above
  • Working Hours\xef\xbc\x9a 24/7 Rotational Shift - 5 days working
  • Preferred to have six months or more of customer service experience
  • Fresher are welcomed to apply
Manfaat
  • KPI incentives
  • Transportation allowances
  • 14 days AL; 14 days ML, 60 days Hospitalization leave
  • EPF, SOCSO
  • Health and life insurance
  • Medical Claim
  • Corporate deals
KemahiranFluency in Mandarin Customer Service Problem-solving Communication Skills Cultural SensitivityImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1075476
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned