Customer Service (mandarin Speaker)

Kuala Lumpur, Malaysia

Job Description


e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Customer Service (Mandarin Speaker)FollowMYR3,000 - MYR4,000 Per MonthKL City,Fresh GraduatesBe an early applicant!Posted 4 hours ago xe2x80xa2 Closing 2 Feb 2025Be an early applicant!SaveApplyRequirements

  • Candidates must possess at least SPM
  • Experience in a customer support role is a advantage
  • Fluent in Mandarin and English (writing and speaking) is a must
  • Fresh graduates are encouraged to apply
  • Eager to learn and with a desire to get the job done well
  • Strong skills in communication, teamwork, organization, and attention to detail
Responsibilities
  • Manage inbound and outbound calls in a timely manner
  • Follow SOPs when handling different topics
  • Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers
  • Keep records of all conversations in our ops center databases
  • Meet personal/team qualitative and quantitative
  • Expand reseller business
Benefits
  • EPF
  • SOCSO
  • Annual incremental
  • Annual leave
  • Medical benefit
  • Training will be provided
  • Career development
Additional Benefits
  • Allowance Provided
  • 5 Working Days
SkillsFluency in Mandarin Customer service experience Interpersonal skills Problem-solving skills PatienceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1081730
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned